What is a preorder? 

A preorder is something that is currently not in stock, but we are allowing orders before they arrive to our warehouse. These are typically very popular items! .

When will I be charged?

We will charge your card at the time of purchase, so that we may hold the item for you.

Pre-orders are generally processed and shipped within 24 hours of the estimated ship date.

If in-stock items are included with your order, your entire order will be shipped on the estimated ship date unless the ship date is 3 weeks and over than we will ship your order separately.

We DO NOT ship in-stock item(s) separately ( unless the ship date is 3 weeks and over or you pay additional shipping costs.)

How long do preorders take?

Each one is different and we give an estimated date on the description of the item.

Sometimes preorders can take longer than our estimated arrival time. Sometimes there are things that are out of our hands, that can change the delivery date. We work very hard to deliver by the date you expect.

Many orders come in well before there estimated date! The date listed is estimated. If you need an item by a certain date, we suggest letting us know, so if the date does get changed, we can inform you.

What if the preorder takes longer than expected?

We can cancel your order and refund or you may choose something else! We understand wanting things in a timely manner and we are here to make the sometimes frustrating delays as easy as possible

For any more questions or clarity, please contact us!